Docmora

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Frequently Asked Questions | Docmora Clinic growth platform
Common Questions

Frequently Asked Questions

Everything you need to know about setting up Docmora, automated Roman Urdu AI chatbot limits, billing options, and queue tokens.

Docmora is an all-in-one clinic management and growth suite. It includes an automated patient appointment manager, Roman Urdu AI WhatsApp scheduling assistant, a lobby token caller TV display, and a modern responsive WordPress website. It simplifies reception tasks, reduces patient congestion stress, and increases your clinic's digital presence.
Patients can send text messages to your clinic's WhatsApp Business number. Our custom-trained Roman Urdu AI parses their intent (e.g., "Mera dant ka appointment book krna hai"). It matches the message with available doctors, shows open slot timings, and dynamically generates a sequence token in your WordPress dashboard upon confirmation.
No! Docmora operates on flat, predictable subscription rates with zero commission bounds. Standard Clinic core packages cost Rs. 3,000/month, and the full Roman Urdu WhatsApp AI package costs Rs. 5,000/month.
The flat setup fee covers full onboarding configurations: linking custom domains, building a responsive clinic website, setting up database connections, designing 10 branding social graphics, and configuring your staff's reception dashboard. We also provide live training sessions to ensure your staff is comfortable operating the console.
Yes. The administrator panel allows you to configure multi-doctor calendars, active session hours, doctor specialties (e.g. Orthodontist, Periodontist, Implantologist), and assign individual receptionist logs to prevent conflicts.
Patients receive a tracking URL on WhatsApp or sms, or they can input their mobile number directly into your website's queue status checker. They can view live counter updates in real-time, preventing crowded waiting areas.

Yes! Your one-time setup fee includes a free .com domain for the first year. We will register and configure it for your clinic website.


Important: After the first year, the domain renewal is your responsibility. The renewal price depends on Hostinger's current rates, which are typically under Rs. 5,000 per year. We will send you a reminder before the expiry date.

We host your clinic website on a fast Hostinger VPS server (Private KVM-2 shared). This ensures excellent loading speeds, high uptime, and reliable performance for your patients and staff.


The hosting is fully managed by us — you don't need to worry about server maintenance, security updates, or technical configurations. Everything is handled as part of your monthly subscription.

Absolutely! Your website is fully customizable. You can request any type of design, pages, or functionality — for example:


  • Additional service pages (e.g., Root Canal, Implants, Orthodontics)
  • Photo galleries of your clinic and team
  • Patient testimonials and review sections
  • Online booking forms and contact pages
  • Integration with social media and Google Maps

Pricing: Custom pages and design requests are billed based on complexity. We provide a transparent quote before starting any additional work.

Still Have Unresolved Questions?

Contact our technical customer team directly or book a free Zoom call onboarding session.